PBSA
Services
Over 25 years of trusted support and technical expertise
At PBSA, we understand that automation equipment is only as effective as the service that keeps it running. That’s why our Services Department exists: to provide tailored, proactive, and professional support that ensures your business operations continue without disruption. With more than 25 years of experience, we have built a reputation for reliability, expertise, and customer-focused service across Southern Africa.
What We Do
Tailored maintenance and service plans
Designed around your business requirements, our service agreements prioritise operational continuity and peace of mind.
On-site technical
support
Fast, professional response to ensure productivity and performance remain at their highest levels.
Remote diagnostics and troubleshooting
Swift identification and resolution of issues, minimising downtime and preventing revenue loss.
Certified, in-house technicians
Our team of OEM-trained experts bring deep knowledge and industry certifications, ensuring consistent, reliable support.
Key Benefits
- Minimise downtime and maintain operational continuity
- Reduce the risk of revenue loss caused by disruptions
- Ensure customer commitments are consistently met
- Protect the longevity and value of your automation assets
- Maintain compliance and safety standards across industries
Expert Team You Can Trust
Our Services Department is powered by a team of 18 OEM-trained technicians,
with an average tenure of over 12 years at PBSA. Their experience and
certifications ensure every repair, inspection, and maintenance task is carried out
to the highest standards. PBSA is ISO 9001:2015 certified and audited by TÜV
Rheinland, further underlining our commitment to quality assurance and
operational excellence.
Customer Success Stories
PBSA proudly partners with more than 4,000 clients across industry sectors. Our Services Department has become a critical support leg to businesses where uptime and reliability are non-negotiable.
Some of our success stories include:
- Supporting and maintaining equipment for a global transport and logistics provider
- Servicing pharmaceutical sorters and dispensing machines for a leading national distributor
- Maintaining industrial shredders for one of the largest players in the banking sector
- Providing critical support to government education, postal, printing, and technology operations
- Maintaining pressure sealers for major mining, manufacturing, retail, and digital printing industries
Some of Our valued clients
Trusted by leading organisations across warehousing, healthcare, logistics, and corporate environments.
Sustainability and Reach
PBSA is committed to sustainability and is registered with SAWIC in the EEE, Lighting, and Packaging sectors. Our commitment extends beyond compliance – we actively partner with businesses working towards a greener future.
Our headquarters in Johannesburg anchors a support network that stretches across Southern Africa. With a combination of on-site technical service, remote support, and resources placed directly on client premises, PBSA ensures your business continuity is always protected.
Registered with SAWIC in all 3 sectors’ below:
EEE: 19/7/6/E/PRO/20210512/001
LIGHTING:19/7/7/L/PRO/20211123/004
PACKAGING19/7/5/P/PRO/20211123/022 HEALTH &
SAFETY COMPLIANCE CERTIFICATE
Contact a PBSA specialist today to learn more about how our Services Department can support your business.