Relay® 3500 -
Folder Inserter

Productivity and confidence built in

The Relay 3500 is a compact, mid-volume folder inserter designed to streamline your mailing processes and eliminate manual handling. Ideal for offices processing up to 20,000 mail pieces per
month, this efficient solution combines accuracy, ease-of-use, and reliable performance to ensure your critical mail gets delivered correctly, on time – every time.

With smart automation features, 2D barcode scanning, and an intuitive touchscreen interface, the Relay 3500 boosts productivity while reducing costly errors. Built on a proven platform, it gives you
peace of mind and performance you can count on.

Key Features

Smart Automation & Barcode Security

The Relay 3500 integrates barcode-reading technology for enhanced document integrity and efficiency. The advanced camera system reads barcoded instructions, enabling automatic sorting, accumulation, folding, and inserting based on variable page counts. This ensures the right documents reach the right recipient—without manual sorting.

You can pair the Relay system with Pitney Bowes’ enrichment software to generate barcodes, validate addresses, and qualify mail for postal discounts, all without requiring IT support.

Output Options

  • Standard drop stacker (included)
  • Optional vertical power stacker: maintains print order and holds up to 500 finished envelopes

Product Highlights

  • Designed for offices handling up to 20,000 mail pieces per month
  • Up to 3,000 envelopes processed per hour
  • Streamlines folding and inserting of letters, statements, invoices, and more
  • Barcode scanning for security and accurate document matching
  • Easy-to-use colour touchscreen with programmable jobs
  • Optional vertical power stacker for enhanced output efficiency
  • Compact footprint with desktop and tabletop installation options
Product Highlights of the Relay 3500 Folder Inserter by PBSA

Technical Specifications

Specification 
Monthly Capacity

Detail
Up to 20,000 items/month

Fold Types

C, Z, Half (V), Double

Feeder Configuration

 2 sheet feeders, 1 insert feeder, 1 envelope feeder

Sheet Tray Capacity

 325 sheets per tray (650 total)

Insert Feeder Capacity

300 inserts

Envelope Capacity

Up to 100 envelopes

Envelope Size Range

88 × 220 mm to 164 × 242 mm

Paper Size Range

178 × 178 mm to 229 × 406 mm

Paper Weight Range

 75 – 120 gsm

Insert Media Weight

 60 – 180 gsm

Display

Colour touchscreen with 20 programmable jobs

Integrity Options

OMR, 2D barcode

Job Accumulation

Up to 5 sheets (C/Z fold), 10 sheets (Half fold)

Machine Dimensions

1067 × 533 × 635 mm (installed)

Tabletop Dimensions

 711 × 533 × 635 mm

Weight

66 kg

Watch the Relay 3500 in Action

Ready to Improve Your Mailroom Efficiency?

Contact a PBSA mailing automation specialist to discuss your requirements or request a quote.