Relay 2500

Simplicity meets productivity.

Product Characteristics

Eliminate the time-consuming task of folding and inserting your mail with the Relay 2500 folder inserter. Our simple user experience is designed on a tried and tested platform, enabling you to finish up to 10,000 mail pieces per month.

With superior accuracy and reliability, your team gains confidence knowing that your critical mail gets out the door on time, every time, without the inherent errors that come with manual handling.

The Relay 2500 folder inserter gives you simple, accurate and reliable mail assembly

Thoughtfully designed for any user

Eliminate costly delays due to manual errors.

Keep mail process moving with fast, uninterrupted performance


Technical specifications


Up to 2,500 per hour

Monthly capacity


Fold options

C, Z, Half (single), Double

Max Feeders

1 sheet, 1 insert


440mm L x 530mm D x 365mm H

Tabletop dimensions

711mm L x 533mm D x 635mm H

Full installed dimensions

1067mm L x 533mm D x 635mm H


See the Relay folder inserter systems in action

Meet the redesigned family of low-to-mid volume Relay 2500, 3500 and 4500 folder-inserters, well crafted by Pitney Bowes. Accurately finish up to 42,500 envelopes per month at speeds up to 3,500 pieces per hour. 2D scanning simultaneously maximizes efficiency and adds a critical layer of security to ensure that the right documents are sent to the right recipient.

Output options

Optional vertical power stacker maintains print order and holds up to 500 finished envelopes. Standard drop stacker shown below.


Designed for lower volume applications requiring only a single document type to be folded and inserted.

Envelope feeder

Extremely safe: electronically controlled safety flap in the feed opening to keep fingers, ties or other objects away from the cutting shafts.

Specialised software

A user experience designed with you in mind.

Increased speed with added security

The barcode-reading technology of the Relay inserter accelerates the mailing process. Plus, it adds an extra layer of security to ensure that the right documents are sent to the right person. The advanced camera reads instructions that are contained in the barcode to automate variablepage mail. This eliminates the need to manually sort documents by page count. Your mail will be processed with superior accuracy without sacrificing speed. Pitney Bowes document enrichment software options make adding security simple. Our SaaS or on-premise software adds barcodes directly to your existing documents without the need to involve your IT department. You can take advantage of additional value by being able to correct address data, qualify your mail for postal discounts, enhance formatting and even create and send digital versions of your documents.


Upload files


Enrichment software adds barcodes to existing documents.

Print newly barcoded documents and load in the inserter.

Inserter reads barcodes and automatically sorts and inserts mail.


Right message delivered to right recipient.