Behind every efficient system is a team that delivers!
When choosing a partner to supply your office, medical, or warehousing needs, after-sales service and long-term support are as critical as the solutions themselves. That’s where PBSA sets the standard.
For over 15 years, our service department has been the cornerstone of PBSA’s success, offering comprehensive maintenance and support across industries. With a focus on quick, reliable resolutions, we ensure your automation systems remain operational and your business stays on track.
- Fully customisable format to suit your business needs
- Supports company branding and additional fields
- Seamless integration with your existing payroll systems
Easy to implement and use for payroll teams.
Why Choose PBSA?
Our service team is made up of over 18 OEM-trained and certified automation specialists, boasting an average tenure of 12 years with PBSA. This wealth of experience allows us to:
- Minimise downtime.
- Reduce operational costs.
- Protect your assets.
- Maintain customer trust and satisfaction.
- Comprehensive Support Tailored to Your Needs
Our tailored maintenance SLAs provide faster service delivery, and direct access to expert technicians. From routine maintenance to urgent repairs, PBSA’s support services include:
- On-site technical service and support.
- Remote diagnostics and troubleshooting.
- Operational training to optimise your processes.
- Phone support during business hours.
- Professional consultation to align procedures with your automation cycle.
Success Stories Across Industries
PBSA is proud to partner with over 4,000 clients across diverse sectors. Here’s how we’ve supported some of Southern Africa’s most prominent businesses:
- Maintaining pharmaceutical sorters for a leading national pharmacy.
- Supporting industrial shredders for a central player in the banking industry.
- Providing critical packaging support for government education, printing, and postal services.
- Servicing automation equipment for global transport and logistics companies.
PBSA’s service department is not just about fixing machines—it’s about building trust, ensuring business continuity, and delivering expertise when it matters most.
Ready to Experience PBSA’s Industry-Leading Support?
Visit PBSA Service Department for more information or contact us at support@pbsa.co.za or +27 11 516 9400 to discuss how we can support your business.
#WarehouseWisdom #SupplyChainResilience #Productivity #EquipmentLifespan
